Microsoft Teams Phone with Direct Routing by ASAP
With Direct Routing for Microsoft Teams Phone, your organization gets a solution that enables your teams to make and receive calls directly from Microsoft Teams – all in one unified platform.
Microsoft Teams Phone with Direct Routing by ASAP
With Direct Routing for Microsoft Teams Phone, your organization gets a solution that enables your teams to make and receive calls directly from Microsoft Teams – all in one unified platform.
Direct Routing for Microsoft Teams Phone
With Direct Routing for Microsoft Teams Phone from ASAP – a Microsoft Partner and Systems Integrator – your organization gains a complete enterprise telephony solution fully integrated with Microsoft 365. Direct Routing allows you to make and receive external phone calls directly from Teams without additional devices or apps. The solution uses a Session Border Controller (SBC) – a secure gateway ensuring safe connectivity between Teams and the public telephone network (PSTN), providing high reliability and full control over voice communications.
Key Technical Advantages:
Security
Encrypted voice traffic and secure access through SBC.
Cloud Infrastructure
No local hardware required – flexible and scalable.
Centralized Management
Full control of voice policies and dial plans via the Microsoft Admin Center.
Hybrid Compatibility
Seamless integration with existing PBX systems.
Direct Routing Replaces the Traditional Phone System
In most cases, you don’t need an IP PBX to use Direct Routing. The combination of Microsoft Teams and SBC provides all the features of a modern phone system – call management, call groups, internal and external lines. If your organization already has a PBX, ASAP can configure a hybrid environment where Teams and the PBX work together, ensuring a smooth transition to cloud telephony.
| Scenario | IP PBX Required? | Description |
|---|---|---|
| Fully Cloud Telephony (Teams + Direct Routing) | No | Teams functions as a full-featured PBX |
| Hybrid Environment (Teams + Existing PBX) | Optional | Enables routing between Teams and the current PBX system |
Scenario
Fully Cloud Telephony (Teams + Direct Routing)
Teams functions as a full-featured PBX
Scenario
Hybrid Environment (Teams + Existing PBX)
Enables routing between Teams and the current PBX system
Business Benefits for Your Organization
ASAP delivers full deployment and managed support for Direct Routing for Microsoft Teams Phone, ensuring compatibility with Microsoft 365 and enterprise-grade security standards. Key Business Benefits:
One App for Everything
Chat, video, and telephony in Teams.
No Local Hardware
100% cloud-based, no maintenance costs.
Rapid Scalability
Add users and offices in minutes.
Reliability & Security
99.9% uptime and secure SBC connectivity.
Cost Optimization
Pay only for what you actually use.
ASAP – Your Microsoft Partner & Systems Integrator
As an official Microsoft Partner, ASAP implements Direct Routing solutions fully compatible with Microsoft Teams Phone System and provides complete end-to-end support – from design and configuration to monitoring and SLA management. With extensive experience as a systems integrator, ASAP combines telecommunication, cloud, and network technologies to deliver a comprehensive and sustainable business communication solution.
Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.