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Microsoft SQL Server Support

Professional Microsoft SQL Server support by ASAP – monitoring, optimization, backup, and recovery.

Professional Management, Monitoring, and Database Optimization

ASAP provides a comprehensive Microsoft SQL Server management and support service, including administration, monitoring, performance optimization, and ensuring continuous database operation. Our database administrators (DBAs) ensure the reliable, secure, and efficient performance of your SQL infrastructure – whether on-premises, in the cloud, or in hybrid environments.

Core Service Components

Continuous Monitoring and Preventive Maintenance

  • Real-time monitoring of system load, blocking processes, wait statistics, and SQL Server logs.

  • Proactive detection of anomalies before they become incidents.

  • Regular performance and trend reports.

Administration and Performance Optimization

  • Configuration of SQL instances, memory, I/O, and parallel processing parameters (MAXDOP, Cost Threshold for Parallelism).

  • Optimization of queries, indexes, and execution plans.

  • Management of database growth, filegroups, and transaction logs.

Backup and Restore

  • Backup strategies aligned with RPO (Recovery Point Objective) and RTO (Recovery Time Objective) – defining acceptable data loss and recovery time.

  • Combination of full, differential, and transaction log backups.

  • Regular test restores to verify backup integrity and effectiveness.

High Availability and Disaster Recovery (HA/DR)

  • Implementation and management of Always On Availability Groups (AG) for Enterprise Edition or Basic AG for Standard Edition.

  • Support for Failover Cluster Instances (FCI) using Windows Server Failover Clustering (WSFC).

  • Configuration of Log Shipping and Replication (Transactional, Snapshot, Merge) for DR scenarios and data synchronization between environments.

Health Check, Audit, and Security

  • Periodic review of configurations, permissions, indexes, and statistics.

  • Access audits and recommendations for security hardening (Transparent Data Encryption – TDE, Transport Layer Security – TLS).

  • Status reports and optimization recommendations.

Migration and Consolidation

  • Migrations between SQL Server versions (e.g., SQL Server 2012 → 2019/2022) and to Azure SQL Database or Azure SQL Managed Instance.

  • Instance consolidation and licensing cost optimization.

Advantages of SQL Server Support by ASAP

Certified processes compliant with ISO/IEC 20000-1:2018 (IT Service Management) and ISO/IEC 27001:2022 (Information Security).

Experienced team of Microsoft-certified engineers (MCSA, MCSE, Azure Administrator Associate).

Flexible service models – ASAP offers fixed monthly-fee contracts, with no additional charges for incidents or callouts.

Tailored solutions according to workload, version, and system architecture.

Supported Platforms and Environments

Microsoft SQL Server

Standard, Enterprise, Web, Developer.

Operating Systems

Windows Server (2016, 2019, 2022) and Linux (Red Hat, SUSE, Ubuntu).

Cloud Solutions

Azure SQL Database, Azure SQL Managed Instance, SQL Server on Azure Virtual Machines (Azure VM).

How We Work

1. Assessment

Health Check, inventory, and analysis of the current configuration.

2. Planning

Development of an optimization and HA/DR plan in coordination with the client.

3. Implementation

Application of configurations, backup policies, and security measures.

4. Continuous Support

24/7 monitoring, reporting, and ongoing improvements.

Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.