Computer support subscription service

ASAP offers effective solutions to maintain the computers at your organization. All problems that occur will be troubleshoot quickly and professionally by our Helpdesk center and with the opportunity to use remote control of the system through secure encrypted connection.

Our offer:

The computer support, that ASAP offers, is designed to help the proper work of your business process. We have worked out different subscription plans, so that we can meet all your needs. If you think that the plans do not suit your business, we will be glad to prepare a special individual plan just for you and your company.

Service Bronze plan Silver plan Gold plan
Hardware and software diagnosis. IT risks evaluation.
Designing a plan to optimize the business processes.
Preventive maintenance of the computers, network performance check, applications status check. 4 times per year 12 times per year 24 times per year
Constant PC repairing services and consulting onsite during the working days of the week. Up to 5 hours after first call Up to 3 hours after first call Up to 1 hour after first call
PC network maintenance and network devices maintenance (routers, access points, etc.)
Remote control
Installation of new computer modules and software assurance.
Hardware check when a problem occurs, repair and exchange of defective modules.
Repairs: computers, printers, displays, etc. Free of charge Free of charge Free of charge
Free of charge consultation and help through phone calls, Skype, ICQ or e-mail
Free of charge support for printers, scanners and other peripherals.
Regular checks of the antivirus protection updates and providing information for new virus threads.
Spam e-mail protection. Regular checks of anti-spam filters.
Regular checks for the data backups.
Providing information and recommendations for the new versions or updates of the software applications.
Providing replacement equipment while the damaged one is under repair.
Monthly server fee Free of charge Free of charge Free of charge
Monthly computer fee /for one computer/ Contact us Contact us Contact us

Frequently asked questions (FAQ)

Here, you will find a list of most frequently asked questions, which come from our customers related to the computer support that we offer. If you do not find the answer to your question, please, do not hesitate to contact us

We are convinced that we need to offer our customers qualitative computer support at affordable prices, but also we cannot venture to sacrifice the quality in the name of being the cheapest on the market. It is the same market principle, as with all other goods and services – you will get what you pay for. Do not allow to be misled by lower prices from some companies, which cannot guarantee the quality of their services.