Zoom Solutions
Zoom provides a reliable and scalable platform that combines telephony, video, chat, webinars, and customer service into one unified solution.
Zoom Services by ASAP
Zoom delivers leading solutions for video conferencing, telephony, and contact centers, connecting teams and customers within an intelligent communication ecosystem for organizations of all sizes. ASAP offers comprehensive planning, implementation, support, and training for the full range of Zoom products—helping you achieve maximum value from your investment in modern communication infrastructure.
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Zoom Phone – Enterprise-Grade Cloud Telephony
Zoom Phone replaces traditional telephony infrastructure with an intelligent, easy-to-manage cloud service that ensures high reliability and security. It provides centralized phone line management, flexible call routing and queue control, and seamless integration with corporate systems such as CRM, ERP, and Zoom Meetings. All communications are encrypted and fully compliant with international data security and protection standards.
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Zoom Contact Center – Multichannel Customer Engagement
Zoom Contact Center unifies voice, video, and digital channels to enable seamless and consistent communication between your customers and your team. The platform offers voice, video, chat, and web interactions in a single environment, simplifying the management of customer communications. With intelligent routing and optimized workload distribution, Zoom Contact Center enhances service efficiency while providing detailed real-time reports and analytics. The solution stands out for its high reliability and native integration with other Zoom products, creating a complete and modern communication ecosystem.
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Zoom Meetings & Webinars
Zoom Meetings and Zoom Webinars enable the hosting of online meetings, trainings, and conferences with exceptional quality and intuitive control. The platform delivers crystal-clear video and audio, screen sharing, and rich interactive collaboration tools. It supports a large number of participants, making it ideal for internal team meetings as well as large-scale webinars and corporate events. All sessions are fully encrypted and protected by strict access controls, ensuring a secure and reliable environment for online communication.
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Design, Implementation, and Support for Zoom Solutions
ASAP provides end-to-end services for building, implementing, and maintaining Zoom infrastructure, covering all stages from analysis and architectural design to operational optimization and user training. Our project-based approach includes the design and deployment of complete Zoom ecosystems, configuration and migration of Zoom Phone environments, setup and optimization of contact centers, and integration with corporate systems and applications. Through continuous monitoring and user training, we ensure the stability, security, and high performance of your communication environment.
Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.