MySQL and MariaDB Database Support
ASAP provides administration, monitoring, optimization, migration, and recovery services for MySQL and MariaDB environments.
Support for Critical Business Data
Databases are the strategic core of every information system. ASAP’s MySQL and MariaDB Support Services ensure stability, security, and uninterrupted operation of your critical business processes. Our certified engineers deliver 24/7 expert-level support, timely response, and professional incident resolution – whether your systems are on-premises, virtualized, or cloud-based.
Even organizations with internal IT departments trust ASAP, as our specialists bring years of experience managing complex infrastructures and apply proven methodologies for efficient incident handling. All services are provided under clearly defined Service Level Agreements (SLAs), ensuring predictability, transparency, and high efficiency of support operations.
Comprehensive MySQL and MariaDB Support Services
ASAP offers a full range of DBA services, covering administration, monitoring, optimization, migration, and consulting for corporate and public environments. Our database experts have over 15 years of experience supporting mission-critical systems in industries such as finance, telecommunications, e-commerce, SaaS, and public administration.
We provide:
Migration
Migration between versions, servers, or environments (on-premises / cloud)
Replications
Setup and maintenance of replication and clustered architectures
Optimization
Performance optimization and cost reduction
Monitoring
Long-term administration and proactive monitoring with guaranteed SLA parameters
Core Areas of Database Support
Performance and Optimization
Detailed analysis
Detailed performance analysis and fine-tuning
Optimization
Query, index, and schema optimization
Configuration
Low-latency parameter configuration
Materialized views
Materialized views for analytical workloads
Updates
Updates, patches, and version upgrades
Technical and Consulting Support
Troubleshooting management
Troubleshooting performance and load issues
Stability and security
Improving database stability and security
Recovery planning
Disaster recovery planning and execution
Architecture consulting
Architecture and infrastructure consulting
Failover configuration
Cluster, replication, and failover configuration management
Managed DBA Services
Administration and monitoring
End-to-end database administration and 24/7 monitoring
Storage solutions
Storage engine selection and optimization
Capacity planning
Capacity planning and infrastructure sizing
Proactive support
Proactive diagnostics and issue response
Improvement recommendations
Reporting and continuous improvement recommendations
Our Support Approach
1. Assessment and Analysis
We perform a detailed audit of your current database environment to identify risks and improvement areas.
2. Monitoring and Alerting
We deploy tools like Zabbix, PMM, or Grafana for proactive monitoring and early warning.
3. Optimization and Tuning
We adjust configurations, queries, and indexes to achieve optimal performance.
4. SLA-Based Support
We ensure continuous monitoring and response in line with the agreed SLA commitments.
5. Automated Prevention
In critical situations, our engineers often begin remediation before an incident is even reported.
Why Choose ASAP
24/7 support and immediate expert response
Certified engineers with extensive hands-on experience
Custom contracts and transparent SLA commitments
Proven track record in managing critical and cloud infrastructures
Full transparency, accountability, and trust at every stage
Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.